FAQS
(Frequently Asked Questions)
General Details
CANCEL / CHANGE OF ORDER
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.
Orders
HOW CAN I ORDER
You can order easily using our online platform. When you find a product you need, you can add it to cart. After the order is ready, you will receive order summary to your email.
WHY YOU SHOULD ORDER ONLINE
Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks.
Shipping
Shipping Rate
Shipping Lead Time and Terms
Payment
WHAT PAYMENT METHOD CAN I USE?
Bank Transfer and Gcash are the accepted payment methods.
QR Code:
An email notification will be sent with the complete account details. Please send a screenshot of payment slip, order reference number and your full name to sales@marcapina.com